Privacy policy

The operators of this solution take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

We would like to point out that data transmission on the Internet (e.g. communication by e-mail) can have security gaps. Complete protection of data against access by third parties is not possible.


Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or generally and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and Browser version
Operating system used
referrer URL
Host name of the accessing computer
Time of the server request

This data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.

Order data processing

Microsoft Azure

For the provision of infrastructure of the mobileX-ServicePlatform.


For sending e-mails on the mobileX-ServicePlatform.


For the analysis of client data for the purpose of optimising and further developing the mobileX-ServicePlatform, as well as processing support cases.


Provision and distribution of the mobile app for Android in the Google Play Store.

Notification via push notification of mobile clients on Android and Electron basis.


Provision and distribution of the mobile app for iOS in the Apple AppStore.

Notification via push notification from mobile clients on iOS basis.

Map material

  • In the event of the use of the map material of Microsoft Bing Maps, the Terms of Use of Microsoft, which are available at the following link, shall apply to the rights of use to be granted to the contractual partner:

  • In the case of use of the map material of PTV, the Terms of Use of PTV Planung Transport Verkehr AG shall apply to the rights of use to be granted to the Contractual Partner, which are available at the following link:

  • In the case of use of the HERE map material, the Terms of Use of HERE Global B.V. apply to the rights of use to be granted to the contracting partner, which are available at the following link:

ComDocks GmbH

AI supported imports. The data transfer is limited to the mapping of the column names. No data content is transmitted.


The support and operational processes are designed together with colleagues from our sister company (Solvares Group).

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as enquiries that you send to us as site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Right to information, deletion, blocking

You have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing, as well as the right to correct, block or delete this data. For this purpose as well as for further questions on the subject of personal data, you can contact us at any time via the address

Objection to advertising e-mails

We hereby object to the use of contact data published within the framework of the imprint obligation for the purpose of sending advertising and information material that has not been expressly requested. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, e.g. via spam e-mails.

Questions and suggestions on data protection

If you have any questions or suggestions regarding data protection, please contact our data protection officer Vanessa Martin: E-mail: